Product Manager

Join a premier financial services organization, partnered with Aquent, that is at the forefront of empowering individuals to achieve their financial goals. Our mission centers on innovation and client trust, providing cutting-edge solutions that redefine the industry standard. We are dedicated to creating a secure and seamless experience for millions of clients, and you'll be joining a team that directly contributes to this critical mission.

Are you a visionary product leader passionate about digital security and identity? We're seeking an exceptional individual to drive the evolution of our authentication strategies and experiences. In this pivotal role, you will be instrumental in safeguarding our clients' digital lives, shaping the future of secure access, and directly impacting the trust and satisfaction of our vast client base. This is your opportunity to innovate, educate, and implement next-generation authentication techniques across our platforms, making a tangible difference in how our clients interact with their financial future.

What You'll Do

• Pioneer the strategic vision by building comprehensive feature, product, and channel roadmaps that define our authentication priorities.
• Lead dynamic product discovery initiatives, collaborating closely with UX, technology, and business partners to design and execute innovative experiments.
• Translate deep client needs into precise product stories with clear acceptance criteria, partnering with engineering teams to ensure successful delivery.
• Cultivate an in-depth understanding of our diverse customer base, leveraging data, existing research, and new studies to inform product evolution.
• Forge strong relationships with key vendors, guiding product upgrades and influencing their roadmaps to align with our strategic objectives.
• Actively explore, evaluate, and propose groundbreaking technologies and techniques that elevate our security posture across all channels.
• Proactively identify and mitigate risks within current and proposed solutions, implementing robust controls and ensuring visibility of critical gaps.
• Collaborate with technology partners and external vendors to architect and implement state-of-the-art authentication techniques.
• Partner with channel owners and fellow product managers to seamlessly integrate and enhance online identity management and authentication processes.
• Champion the creation of intuitive, user-friendly, and highly accepted digital experiences.
• Orchestrate release plans in close coordination with scrum teams and business lines, ensuring smooth and impactful deployments.
• Establish and monitor key performance indicators (KBIs) and production support metrics, driving continuous improvement.
• Cultivate trust and foster strong relationships with a wide array of stakeholders through transparent and consistent communication.
• Provide expert first-line support to internal teams and sales staff, resolving client inquiries and escalations related to authentication.
• Evaluate and recommend both internal and third-party security products to enhance our defensive capabilities.
• Negotiate critical contract details to ensure optimal outcomes for the firm and our end-clients.

What You Bring

• A Bachelor's degree in Computer Science, Engineering, or a related Business field.
• Proven product management expertise in online security, authentication, fraud prevention, and/or digital identity.
• Hands-on experience with federated identity and single sign-on (SSO) implementations.
• Exceptional communication and presentation skills, capable of articulating complex concepts clearly.
• Superior analytical capabilities with an unwavering attention to detail.
• A demonstrated ability to influence stakeholders and drive successful outcomes.
• Documented experience working within agile product development methodologies.
• Practical experience with user testing and competitive intelligence to inform product decisions.

Bonus Points

• Familiarity with OAuth and OpenID Connect (OIDC) protocols.
• Previous experience within the Financial Services industry.
• A genuine passion and strong interest in our industry and its evolving landscape.
• A high degree of comfort and adaptability when navigating ambiguous situations.