Telecommunications Analyst III

University Operations:

The University Operations division at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

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The Opportunity:

The UCF IT department within University Operations is seeking a highly skilled Telecommunications Analyst III to serve as a senior technical resource supporting audiovisual, telecommunications, and network-connected technology systems across the institution. This position provides technical expertise for technology infrastructure projects, structured cabling systems, construction coordination, quality assurance, commissioning, and enterprise technology deployments that support academic, research, and administrative environments.

Responsibilities:

AV Systems Technical Leadership & Support

• Serve as the university's primary audiovisual subject matter expert, providing technical leadership, standards guidance, commissioning oversight, and quality assurance support for enterprise audiovisual systems.
• Install, maintain, troubleshoot, repair, upgrade, and support audiovisual technologies, including conferencing systems, instructional technology, digital signage, lecture capture systems, projection systems, audio/video distribution systems, and related network-connected technologies.
• Support the implementation, optimization, and troubleshooting of network-connected audiovisual and telecommunications systems.

Quality Assurance & Commissioning

• Perform quality assurance and quality control reviews for audiovisual, telecommunications, structured cabling, wireless, and network infrastructure projects.
• Conduct inspections, testing, commissioning, infrastructure validation, and operational readiness assessments to ensure compliance with university standards and project requirements.

Infrastructure & Construction Project Coordination

• Coordinate technology installations associated with new construction, renovation, and technology modernization projects.
• Provide oversight and coordination with contractors, consultants, vendors, and internal stakeholders during implementation, testing, and commissioning activities.
• Support telecommunications and structured cabling infrastructure, including equipment installations, system upgrades, and network modernization initiatives.

Documentation & Standards

• Develop technical recommendations, implementation plans, project documentation, and infrastructure requirements for technology projects.
• Maintain technical standards, operational procedures, testing documentation, as-built records, and inventory information while supporting continuous improvement initiatives.

Minimum Qualifications:

High School Diploma or Equivalent and 4+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 5+ years of hands-on experience supporting enterprise audiovisual systems - including instructional technology, conferencing platforms, digital signage, and lecture capture systems - using AV control platforms such as Crestron, QSC, Q SYS, BIAMP, Extron, or similar.
• Experience with structured cabling, telecommunications infrastructure, wireless technologies, and network-connected technology systems, with familiarity with relevant industry standards and best practices.
• Experience conducting quality assurance (QA), quality control (QC), commissioning, acceptance testing, and infrastructure validation activities.
• Experience supporting technology installations associated with new construction, renovation, or infrastructure modernization projects, including the ability to read and interpret architectural drawings and technical specifications.
• Relevant industry certifications such as CTS, CTS-D, CTS-I, BICSI, CCNA, or similar technical certifications.
• Experience coordinating with contractors, consultants, and vendors on large technology implementations, including managing multiple concurrent project workloads.
• Demonstrated ability to develop technical documentation, implementation plans, and operational procedures, and to communicate technical information clearly to non-technical stakeholders.
• Bachelor's degree in Information Technology, Telecommunications, Electrical Engineering, Computer Engineering, or a related field.

Special Instructions to the Applicants:

This role may require occasional evening and weekend hours to support university events and technology implementations.

The anticipated salary range for this position is $56,030 - $62,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

UCF is seeking to fill multiple roles. Candidates for this job posting will be considered for additional Telecommunications Analyst III vacancies in this department.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

For general application or posting questions, please email talent@ucf.edu.

If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu.