WORK ORDER SYS ADMINISTRATOR

The Work Order System Administrator

• Serves as the administrator of the work order management system for CRMH. Determines functionality for the system. Serves a expert consultant on the work order control system. Provides help desk support. Act as an internal consultant to staff and management supports management decision through reports and simple analyses. Supports and implements upgrades to the work order system through testing, training and providing help desk support. Assists staff by extracting historical data to develop standards and assess departmental efficiencies.
• Receives work requests from hospital staff and initiates system work orders. Assigns work orders and preventive work orders to departmental staff. Dispatches work orders to appropriate staff and coordinates quality control and follow-up procedures.
• Acquires and maintains a comprehensive working knowledge of work order systems. Analyzes application needs and develops/implements a plan to maximize application functionality. Serves as an application resource to the Technology Services Group.
• Uses SQL to query data from the work order system as necessary.
• Maintains computer application files, reports, documentation, procedure / user manuals, training material, etc. Participates in end user training.
• Performs and/or develops required system maintenance, upgrades, and system training as coordinated with Technology Services Workgroup. Coordinates and oversees system upgrades for work order systems. Recommends system enhancements.
• Maintains work order system database and enterprise standards. Coordinates inventory management data with the Materials Management department.
• Serves as internal consultant regarding work order system.
• Performs administrative support of the department including telephone communications, recordkeeping, processing and tracing of data and maintenance of general office equipment. Maintains work order system database and enterprise standards.

Education: Associate's degree or 2 years of experience may be considered in lieu of a degree.

Experience: Minimum 1 year of business, healthcare, and/or maintenance experience required. Knowledge of work order systems desirable.

Licensure, Certification, and/or Registration: None required. Life Support: None required.

Other Minimum Qualifications: Effective communication and problem solving skills required. Must be self-initiated, organized and logic oriented. Must be capable of prioritizing multiple projects and meeting deadlines. Proficiency in Microsoft Office Suite, and/or data bases. Ability to learn SQL database.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Compensation Range:

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

Recruiter Email:

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

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