Resource Manager

Skill is proud to partner with a leading organization at the forefront of driving operational excellence and strategic growth. This company is dedicated to transforming how teams deliver impactful results, consistently innovating to enhance efficiency and effectiveness in a dynamic industry. Join us in supporting their mission to empower teams and streamline complex operations, making a tangible difference in their continued success.

Are you a strategic operational leader ready to make an immediate and profound impact? We are seeking a highly skilled individual to step into a pivotal role, directly shaping the rollout and optimization of a new, innovative delivery model. In this position, you won't just manage resources; you'll be the architect of efficiency, providing critical visibility, identifying key operational insights, and ensuring seamless execution during a crucial period of peak operations. Your expertise will be instrumental in preventing bottlenecks, driving successful change, and delivering high-impact reporting that directly informs senior leadership decisions. This is an extraordinary opportunity to leave a lasting legacy by establishing a robust framework that will define future operational success.

What You'll Do

• Lead Capacity Planning & Modeling: Map and continuously monitor resource capacity across diverse functional areas, including creative, data, strategy, and production, within newly established team structures.
• Drive Risk Identification: Proactively track workload distribution and pinpoint operational pressure points in real time, highlighting potential capacity deficits and operational risks before they can impact delivery deadlines.
• Deliver Executive Daily Reporting: Generate clear, concise daily status reports and insightful visibility dashboards for senior leadership, ensuring they have the critical information needed for informed decision-making.
• Provide Change Management Support: Facilitate the successful adoption of new operational rhythms, collaborative sessions, and rapid response protocols across various delivery teams.
• Develop Model Playbook & Handoff: Document the comprehensive capacity management model, key operational metrics, and reporting workflows to create a turn-key framework for the organization's delivery teams at the conclusion of the engagement.

What You'll Bring

Required Qualifications

• Experience: 5+ years in operational planning, resource management, or PMO leadership, with specific experience supporting organizational redesigns or operating model rollouts.
• Analytical Skills: Advanced capacity modeling capabilities, specifically across multi-disciplinary delivery teams.
• Executive Communication: A proven track record of delivering concise, high-impact reporting and strategic risk assessments directly to C-suite and senior executives.
• Availability: Immediate availability for an October 26, 2026 start date, with the ability to operate with full overlap during U.S. Eastern and Central time zone business hours.