Engineer I, Network Performance

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

Join Verizon as we build out our industry-leading network to transform how people, businesses, and technologies connect. As a RAN Performance Engineer, you will deliver key technical support covering network service issues, optimization, maintenance, and overall network transformation. Your technical assistance will help keep our systems operating smoothly while revolutionizing how our customers live, work, and play. We are looking for a detail-oriented, RAN Performance Engineer / 5G RAN Performance Engineer to oversee field execution, wireless network testing, and parameter tuning across multi-vendor 5G and LTE networks. In this role, you will analyze and optimize Key Performance Indicators (KPIs) to deliver exceptional network quality and user experience.

Our customers rely on our networks to perform flawlessly at all times. In this role, you will investigate, analyze, and resolve complex data and network performance issues to maintain seamless, reliable service. Your contributions will directly boost customer satisfaction and maintain our competitive edge. Additionally, you will leverage Artificial Intelligence (AI) platforms and tools whenever possible to drive efficiency in a fast-evolving technical landscape.

• Performing field drive/walk testing and post processing & analysis of logs of relevant technologies and Key Performance Indicators. Analyzing Layer 3 drive test data and coming up with optimization strategies.

• Performing indoor RF coverage assessments by collecting scanner data, evaluating PCI pollution, RSRP, and SINR, and diagnosing coverage or interference gaps.

• Managing customer eFEMTO deployments and diagnosing in-building system issues, collaborating with senior engineers to resolve customer complaints.

• Troubleshooting, maintaining, and optimizing network applications and systems to maximize overall performance and availability.

• Evaluating service performance trends, evaluating network coverage gaps, and formulating recommendations to enhance coverage.

• Driving problem-tracking tickets across systems and continuously refining operational workflows.

You're a motivated self-starter and quick learner who thrives in a fast-paced environment. You meet all new challenges with a commitment to quality and team collaboration. You are flexible, dependable, and work well in varying environments.

You'll need to have:

• Bachelor's degree or one or more years of work experience.

• One year of work experience in IT or Networking.

• Strong analytical problem-solving skills paired with verbal and written communication abilities for technical presentations.

Even better if you have one or more of the following:

• Two or more years of hands-on technical experience in RF testing, network optimization, and wireless deployment.

• Familiarity with passive and active RF components used inside buildings, such as splitters, couplers, antennas, and bi-directional amplifiers (BDAs).

• Demonstrated understanding of OEM infrastructure platforms, including Nokia and Samsung Inbuilding, Macro, & Small Cell solutions..

• Hands-on experience with field testing tools and post-processing applications, including Actix, TEMS, XCAL, XCAP, JDSU, WindCatcher, TrueCall, xLPT, IRIS, and Optis Analyzer.

• Familiarity with RF planning software and reporting platforms such as Atoll, IBWave, MapInfo Professional, and Google Earth Pro.

• Skill in tuning and validating propagation models to align RF predictions with real-world walk/drive test performance data.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.