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Senior Deposits Business Systems Analyst

TowneBank
United States, North Carolina, Raleigh
3535 Glenwood Avenue (Show on map)
Oct 28, 2026
Description

Primary Purpose:



  • Business Analysis; The application of knowledge, skills and techniques to realize and deliver services needed to satisfy the organization's business goals and objectives.
  • Systems Analysts may serve as change agents who identify the organizational improvements needed, design systems to implement those changes, and train and motivate others to use the systems.
  • The Business System Analyst is the liaison between the business line and technology, The BA will be an advocate for the business to identify and deliver technology and business solutions.
  • The Business System Analyst will be the catalyst for supporting and maintaining the business solutions in production.


The good faith expected compensation range for this role is $110,000 to $160,000 based on the role, market, internal equity, and candidate qualifications. For candidates who do not sit within a commutable distance to Suffolk, VA, occasional as-needed travel to Suffolk, VA, is anticipated.

Essential Responsibilities:



  • Work with stakeholders from all business units and related third parties to define and document business processes and software requirements for business and technology initiatives.
  • Lead cross-functional business process re-engineering teams and continuous improvement efforts. Identify and understand the business problem and the impact of the proposed solution on the organization's operations.
  • Evaluate internal & external customer business needs, contribute to strategic planning of information systems and technology directions.
  • Document project requirements, scope, objectives, and benefit expectations.


  • Evaluate potential software solutions and the system architecture to ensure that they meet business requirements.
  • Contribute to project plans.
  • Develop and facilitate test plans and scripts.
  • Deploy/implement solutions as directed by the thorough use of project management techniques.
  • Liaise with business partners during preliminary installation and testing of new products and services.
  • Maintain detailed documentation regarding all implemented solutions.
  • Implement System Level changes as directed by project implementation guidelines and specifications.
  • Follow Change Management practices to effectively implement system and process changes.
  • Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).



Minimum Required Skills & Competencies:



  • Five years of recent experience working as a business or system analyst.


  • Five years financial services experience or banking service provider experience.
  • Recent experience working with FIS IBS banking core software platforms and related systems.
  • Ability to work independently, analyze data, take and recommend appropriate actions with minimal supervision.
  • Superior analytical, organizational, critical thinking and problem-solving abilities.
  • Ability to think outside the box, show initiative, and be inquisitive.
  • Dependable, self-motivated with a positive attitude.
  • Proficient in detailed research and documentation.
  • Ability to manage and prioritize workload effectively and thrive in a fast-paced work environment.
  • High level of skill with Microsoft Office applications, primarily Outlook, Word and Excel, PowerPoint
  • Excellent presentation and communication skills both written and verbal, with strong interpersonal skills.


Desired Skills & Competencies:



  • Bachelor's degree in Business or Information Technology.
  • Experience & knowledge of the financial services industry.
  • PMI - PMP & or PBA certification or equivalent experience.
  • Recent experience in Quality Assurance and Project Management.
  • Recent experience working with banking systems such as: FIS/IBS core
  • Recent experience working with ServiceNow



Physical Requirements:



  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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