Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.
SUMMARY:
The Bureau of Diplomatic Security (DS) Front Office requires the Management Analyst 2 to perform management analysis, executive coordination, administrative program support, and daily operations across the Office of the Assistant Secretary, including Legislative Affairs staff, Staff Assistants, the Communications Team, and other designated Front Office personnel.
The Management Analyst 2 shall provide integrated analytical, administrative, executive coordination, and operational support to the Assistant Secretary, Principal Deputy Assistant Secretary, Deputy Assistant Secretaries, Chief of Staff, Legislative Affairs staff, Staff Assistants, Communications Team, and other designated DS Front Office personnel. Support includes coordinating congressional and legislative affairs materials, communications products and activities, executive taskings, correspondence, briefing materials, management reporting, scheduling, travel, and administrative workflows. Assignments shall be coordinated under authorized government direction and adjusted to evolving Front Office priorities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Management Analysis, Process Improvement, and Reporting:
* Analyze Front Office administrative processes, management practices, and workflow performance; document findings and recommend improvements for government consideration.
* Collect, validate, and analyze qualitative and quantitative information to support management reviews, operational assessments, and leadership decisions.
* Prepare recurring and ad hoc reports, analytical summaries, briefing papers, and decision-support materials that identify trends, risks, and outstanding actions.
* Review relevant administrative policies, directives, and standard operating procedures; assess impacts and support implementation of government-approved changes.
* Develop and maintain accurate spreadsheets, trackers, dashboards, and data repositories using approved Department systems.
Executive Tasking and Correspondence Coordination:
* Coordinate and track executive taskings, congressional and legislative affairs support requests, communications clearances, suspense dates, and action items with Legislative Affairs staff, Staff Assistants, the Communications Team, DS offices, and Department stakeholders.
* Consolidate inputs from multiple offices, review submissions for completeness, and flag unresolved issues for government review.
* Draft, edit, proofread, format, and organize executive correspondence, congressional briefing and inquiry support materials, memoranda, cables, reports, communications coordination packages, briefing books, meeting agendas, and signature packages for government review and approval.
* Coordinate documentation and response tracking for Office of Inspector General, oversight, and other official inquiries as directed.
* Attend designated meetings, record action items, and prepare meeting summaries and follow-up status reports.
Executive Scheduling, Travel, and Front Office Operations:
* Maintain designated executive calendars and coordinate appointments, high-level meetings, conferences, briefings, secure video teleconferences, and official engagements.
* Arrange meeting logistics, room reservations, participant coordination, briefing folders, protocol support, and representational event logistics.
* Screen, organize, and route communications, calls, visitors, and correspondence in accordance with established procedures.
* Coordinate domestic and international official travel arrangements, including itineraries, authorizations, vouchers, visas, country clearances, lodging, and transportation.
* Provide day-to-day analytical, administrative, and operational coordination for the Assistant Secretary, Chief of Staff, Legislative Affairs staff, Staff Assistants, Communications Team, and other designated Front Office personnel.
Administrative Programs, Records, and Resources:
* Maintain administrative procedures, correspondence logs, electronic and hard-copy filing systems, organizational charts, rosters, distribution lists, and tracking databases.
* Support time and attendance processing, leave tracking, onboarding, out-processing, office moves, and workspace coordination.
* Track and coordinate office supplies, equipment, service requests, repairs, and other routine operational requirements.
* Maintain records according to applicable Department records management schedules and support FOIA and Privacy Act coordination as assigned.
* Use approved Microsoft Office, Outlook, Teams, SharePoint, and Department administrative systems to support document management and collaboration.
Liaison, Security, and Compliance Support:
* Facilitate administrative coordination and information exchange among DS Front Office leadership, Legislative Affairs staff, Staff Assistants, Communications Team, DS offices, Department service providers, and external stakeholders as directed by authorized government personnel.
* Coordinate visitor access, escorts, high-level visits, and security-related meeting logistics with authorized security personnel.
* Handle sensitive or classified materials only within authorized access and established Department security procedures.
* Provide administrative assistance to Unit Security Officer or Assistant Special Security Representative functions only when appropriately designated and authorized.
* Perform closely related management analysis and Front Office coordination tasks within the scope of this SOW.
Work Products and Performance Expectations:
* Current and accurate executive, legislative affairs, staff assistance, and communications tasking, suspense, correspondence, and action-item tracking records; timely identification of overdue or unresolved items.
* Accurate and professionally prepared executive and congressional support briefing materials, communications coordination products, reports, memoranda, correspondence, meeting notes, and decision-support products as requested.
* Updated calendars, travel coordination records, administrative databases, and documented Front Office procedures.
* Analytical findings and practical process-improvement recommendations supported by relevant information and documented assumptions.
* Timely, responsive coordination with stakeholders and proper safeguarding of sensitive information.
Deliverable frequency and specific due dates shall be established by the government based on operational requirements and individual assignments. The contractor shall correct identified inaccuracies and maintain work products in approved government systems.
Other duties as assigned.
EXPERIENCE, EDUCATION AND LICENSURE:
* U.S. citizenship; minimum Secret clearance and eligibility for Top Secret and/or SCI access where required by assigned duties and the contract.
* Ten years of relevant experience in management analysis, executive support, office administration, or program coordination (proposed consolidated qualification; subject to contracting approval).
* Bachelor's degree preferred; substitution of relevant education, experience, or certifications shall follow the governing contract requirements.
* Demonstrated analytical, writing, executive coordination, records management, and organizational skills; advanced proficiency in Microsoft Office and relevant approved collaboration and tracking tools.
* Ability to work independently, exercise discretion, coordinate across organizational levels, and manage competing priorities in a high-tempo environment.
REASONABLE ACCOMMODATIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform the following essential functions.
SUPERVISORY RESPONSIBILITIES:
None.
WORK ENVIRONMENT:
A professional office in which typical office equipment and information technology is used.
PHYSICAL REQUIREMENTS:
The physical demands described must be met by an employee to perform the essential functions of the job. The employee must be able to: see, hear, and speak; lift objects weighing up to 20 pounds; sit for extended time; and use a personal computer and typical peripheral devices.
TRAVEL:
Occasionally.
WORK AUTHORIZATION/SECURITY CLEARANCE:
DoD Secret or higher security clearance, or the ability to obtain and maintain a Secret clearance. U.S. Citizenship is required.
ADDITONAL QUALIFYING FACTORS:
Must have the ability to obtain and maintain a security clearance. In addition, a satisfactory background screening, negative drug test, positive references and proof of identity and legal authorization to work in the United States are required.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected Veteran's status or employment.
BENEFITS:
For more information please visit https://careers-tatitlek.icims.com/