Network Administrator

POSITION DESCRIPTION

Job Title: Network Administrator

Reports To: Information Technology Manager

FLSA Status: Exempt

Department: Administration

Location: Bentonville, AR (KA-ARK); travel to other King Aerospace sites as needed

POSITION SUMMARY

The Network Administrator is responsible for the design, installation, configuration, security, and day-to-day operation of King Aerospace's network and server infrastructure, including local and wide area networks, wireless networks, firewalls, virtualization hosts, and cloud services. This position ensures the availability, performance, and security of company systems in a regulated defense and aerospace environment, supports compliance with government and customer cybersecurity requirements, and serves as the escalation point for technical issues beyond the IT helpdesk. The Network Administrator is based at the Bentonville, Arkansas facility, supports other King Aerospace locations as needed, and serves as a backup to the Information Technology Manager for infrastructure and administrative functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, install, configure, and maintain local area network (LAN), wide area network (WAN), and wireless network infrastructure, including switches, routers, firewalls, and wireless access points.
• Monitor network performance, availability, and capacity; identify and resolve bottlenecks, outages, and degraded service.
• Serve as the escalation point for network, server, and connectivity issues referred by the IT helpdesk.
• Troubleshoot complex network, server, hardware, and software issues both on-site and remotely.
• Configure and manage VLANs, routing, switching, and network segmentation, including isolation of restricted and controlled environments.
• Administer firewalls, site-to-site and remote access VPN connections, and remote desktop access.
• Administer Windows Server environments, including Hyper-V virtualization hosts and virtual machines.
• Perform Active Directory, DNS, DHCP, and Group Policy administration.
• Administer Microsoft Entra ID (Azure Active Directory), Microsoft 365, and Intune in a GCC High security environment.
• Support Azure cloud infrastructure, including backup, replication, and disaster recovery services.
• Implement, monitor, and test backup and disaster recovery systems, including periodic restore testing.
• Implement and maintain network security controls, including endpoint protection, patch management, vulnerability scanning, and remediation.
• Support compliance with NIST SP 800-171, CMMC, DFARS, NISPOM (32 CFR Part 117), and ITAR requirements, including maintaining documentation and evidence for audits and customer and government security reviews.
• Monitor system logs and security events; respond to, document, and report security incidents in coordination with the IT Manager and facility Security Manager.
• Administer Webex and Voice over IP Cisco phone systems.
• Perform wireless site surveys and plan access point placement for offices, hangars, and shop areas.
• Coordinate with internet service providers, telecommunications carriers, and IT vendors on circuits, service issues, and projects.
• Plan and execute network expansions and new site deployments, including cabling, rack builds, and equipment installation.
• Maintain network documentation, including network diagrams, IP address management, configuration baselines, and standard operating procedures.
• Perform firmware and software upgrades on network devices and servers in accordance with change management practices.
• Test and evaluate new network hardware, software, and equipment.
• Configure and support file servers, shared network drives, SharePoint sites, and access permissions.
• Provide network support for printers, scanners, security cameras, badge access systems, and other network-attached devices.
• Manage network and server assets, software licenses, and related inventory.
• Provide guidance and technical mentoring to IT support staff.
• Serve as a backup to the Information Technology Manager for infrastructure and administrative functions.
• Travel to other company locations, as needed.
• Perform after-hours maintenance during scheduled change windows and provide on-call support, as required.
• Perform other related duties as assigned.

QUALIFICATIONS

The requirements below are representative of the knowledge, skills, and abilities needed to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

EDUCATION / EXPERIENCE

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field preferred, or five (5) years of network or systems administration experience, or an equivalent combination of education and experience.
• Industry certifications such as Cisco CCNA, CompTIA Network+, or Microsoft Azure Administrator Associate preferred.
• CompTIA Security+ or another DoD 8140-approved cybersecurity certification preferred, or obtained within six (6) months of hire.
• Experience supporting a defense contractor or other regulated environment (NIST SP 800-171, CMMC, ITAR) preferred.

COMMUNICATION SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and effectively present information and respond to questions from managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, plain and solid geometry, and trigonometry, and to apply fractions, percentages, ratios, and proportions to practical situations.

REASONING AND PROBLEM-SOLVING SKILLS

Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret a wide variety of technical instructions in mathematical or diagram form while dealing with several abstract and concrete variables.

COMPUTER SKILLS

Advanced proficiency in network design, implementation, and administration, including TCP/IP, routing and switching, VLANs, firewalls, VPN, wireless networking, DNS, and DHCP; Windows Server, Active Directory, Group Policy, and Hyper-V virtualization; Microsoft 365, Entra ID, Intune, and Azure in a GCC High environment; network monitoring and logging tools; vulnerability scanning and endpoint protection tools; backup and disaster recovery systems; and spreadsheet, presentation, diagramming, and word processing software. Familiarity with PowerShell or other scripting tools preferred.

OTHER QUALIFICATIONS

• Valid driver's license required.
• Must be a U.S. Person as defined by ITAR (22 CFR 120.62) due to access to export-controlled information.
• Must be able to obtain and maintain a U.S. Department of Defense security clearance, if required by customer programs.

COMPLIANCE, WORK ENVIRONMENT AND PHYSICAL DEMANDS

The following information describes the general work environment and physical demands associated with this position. The statements below are representative of those an employee may encounter while performing the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

WORK ENVIRONMENT

• The noise level in the work environment is usually moderate.
• Work may be performed in office areas, server and telecommunications rooms, and aircraft hangar and shop environments, where noise levels may be loud at times.

PHYSICAL DEMANDS

• The employee is frequently required to sit, and occasionally required to stand, walk, climb ladders, kneel, and crawl when installing cabling and network equipment.
• The employee must regularly lift and or move up to 10 pounds, frequently lift and or move up to 100 pounds, and occasionally lift and or move more than 100 pounds.
• Vision requirements may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EMPLOYMENT REQUIREMENTS

Employment is contingent upon successful completion of required pre-employment screenings, which may include a background check and drug screening, in accordance with applicable laws and company policies. This position requires the ability to travel on short notice, as business needs dictate.

EQUAL EMPLOYMENT OPPORTUNITY

King Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, domestic partner status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

King Aerospace complies with all applicable federal, state, and local laws governing nondiscrimination in employment.