Distribution Technician l

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Distribution Technician l

Location(s): Phoenix, AZ

Job Responsibilities

• Follow approved work instructions and training requirements for C6 MCOT Monitor software upgrades.
• Prepare monitors for software update activities by confirming that the device is powered on, connected to the appropriate Wi-Fi network, and has sufficient battery charge.
• Access ConfigApp and supported device settings as instructed to initiate or support the software update process.
• Assist with automatic update checks, service mode entry, configuration updates, video checks, monitor data purging, and MonitorApp launch steps as defined in the process.
• Perform model-specific update steps for supported devices, including Samsung Galaxy A10e, Samsung Galaxy A13, or similar supported monitors.
• Respond appropriately to update prompts, permission screens, retry messages, and required settings changes during the update process.
• Verify that the monitor returns to normal operation after completion of the software update or service process.
• Escalate device, network, software, passcode, settings, or update issues to the Manager/Supervisor or designated Distribution personnel.
• Handle devices carefully to prevent damage, data concerns, or deviations from established procedures.
• Support record retention requirements by following local documentation practices and applicable record control procedures.

Requirements

• Education: High school diploma or vocational education.
• Experience: No prior experience required.
• Certification: Not required.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.