2027 Summer Intern - Business Risk & Controls (Raleigh, NC)

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

First Citizens Bank offers an exciting summer internship program that provides development opportunities and hands on work experience while creating a talent pipeline for the Bank. Our interns will apply classroom knowledge in a corporate environment while making a positive impact across the organization and the communities we serve. Come help First Citizens build for the future!

The Business Risk and Controls Intern supports first line risk management activities supporting one or more Business Units. Working under the guidance of experienced team members, the intern assists with data collection, reporting, documentation, and other activities that help the business identify, monitor, and manage risk.

This role provides exposure to business operations, risk and control practices, regulatory requirements, and executive reporting in a large financial institution.

• Assist with gathering, organizing, and validating information used in risk and control activities.
• Support the maintenance of risk documentation, procedures, project plans, and tracking tools.
• Help monitor action items, key dates, and deliverables.
• Identify missing, inconsistent, or potentially inaccurate information and escalate questions to the appropriate team member.
• Participate in team meetings and document decisions, action items, and follow-up activities.

• Collect and organize data used in risk reports, dashboards, and management presentations.
• Perform basic analysis to identify trends, anomalies, and changes in performance.
• Assist with preparing charts, summaries, and presentation materials.
• Review reports for accuracy, completeness, and consistency.
• Help maintain reporting templates and supporting documentation.

• Develop a foundational understanding of the Business Unit's products, services, processes, risks, and controls.
• Assist with documenting business processes, risks, controls, and supporting evidence.
• Support research related to risk management practices, policies, and regulatory requirements.
• Observe how risk issues are identified, assessed, escalated, and resolved.
• Collaborate with business, risk, compliance, technology, and operations partners as assigned.

• Support special projects and process improvement initiatives.
• Organize project materials and maintain shared files or team resources.
• Help document workflows and identify opportunities to simplify or improve processes.
• Complete assigned work accurately and within established timelines.
• Perform other related duties as assigned.

In this role, you will:

* Be part of a dynamic team with interesting projects.

* Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support.

* Attend professional development sessions, informational sessions, networking and community service events.

* Have a dedicated manager and program manager to help you navigate the bank and the internship program.

* Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship.

* Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship.

Duties & Responsibilities:
Accountabilities assigned by the intern's direct manager, area or department leadership. Accountabilities may include areas such as branch operations, sales processes, research, analytics, projects, strategy, process review and improvement, as well as technology enhancement assessment and support. Amongst or in addition to these accountabilities, a business aligned project should be assigned. This project will be presented to local leaders and other key stakeholders in the company.
Attend professional development sessions, informational meetings, networking, and community service events as scheduled.

Internship dates: 5/24/27 - 7/30/27

Position Specific Skills:

• Adaptability
• Communication (Written & Verbal)
• Critical Thinking Skills

Required qualifications:

* High School Diploma or GED and 1 year of experience

* Currently enrolled at an accredited collegiate institution (during the time of the summer program)

* Ability to work 40 hours per week during the duration of the program

Preferred qualifications:

* 3.0 Minimum GPA

* Pursuing a bachelor's degree in business, finance, accounting, economics, risk management, information systems, computer science, data analytics, or a related field.

* Basic understanding of business operations, data analysis, or risk concepts gained through coursework, projects, or prior work experience.

* Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.

* Rising Senior

* Coursework in risk management, finance, accounting, business analytics, information technology, cybersecurity, or data analysis.

* Experience analyzing data or preparing reports through coursework, student organizations, or prior internships.

* Familiarity with dashboards or data visualization tools such as Power BI.

* Interest in financial services, business risk management, technology risk, or regulatory compliance.

* Sales, including outbound sales experience

* Proficiency in MS Office

* Strong verbal and written communications skills with desire to learn and grow

* Possess a positive attitude, naturally curious and enjoys collaborating with others

* Critical thinking skills

* Ability to multitask

* Ability to adapt and adjust priorities based on business needs

* Ability to take direction and absorb information quickly

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.