Supervisor, UVACH Perioperative Scheduling

Supervisor, Perioperative Services UVACH

Job Code

SU1590

FLSA Status Exempt

Abou Us

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health's community hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home.

As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people's lives every day.

Job Summary

The Supervisor, UVACH Perioperative Scheduling is responsible for the daily oversight and coordination of surgical scheduling operations within Perioperative Services. This position provides direct supervision and operational leadership to the Operating Room (OR) Scheduling team and ensures surgical cases are scheduled accurately, efficiently, and in accordance with organizational policies, established workflows, and available operating room resources. The Supervisor, Perioperative Scheduling, supervises team members across UVACH.

Responsibilities and Competencies

• Serves as a key liaison between Perioperative Services, surgeon offices, procedural providers, OR leadership, anesthesia, Pre-Anesthesia Testing/Preoperative Evaluation, vendors, and other departments involved in the surgical scheduling process
• Responsible for maintaining effective scheduling workflows
• Supporting optimal utilization of operating room capacity and block time
• Ensuring accuracy and completeness of surgical case requests
• Identifying opportunities to improve scheduling efficiency, communication, and service
• Responsible for directing the work of scheduling staff, establishing expectations, monitoring performance, providing education and coaching, and ensuring policies, procedures, and standardized workflows are consistently followed
• Monitor scheduling performance
• Identify trends and barriers
• Recommends improvement to scheduling accuracy, responsiveness and utilization

The incumbent may be asked to perform additional duties as assigned.

Direct Reports? Yes

Qualifications

Education: High School Diploma or equivalent required. Associate degree preferred.

Experience: Three (3) years of relevant healthcare scheduling, surgical services, patient access, medical office, or related healthcare experience required. Previous experience in surgical/procedural scheduling is strongly preferred. Previous lead or supervisory experience preferred.

Licensure: N/A

Additional Skills/Requirements Required: Demonstrated knowledge of healthcare scheduling and administrative workflows. Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment. Demonstrated leadership, problem-solving, and conflict-resolution skills. Strong written and verbal communication skills. Ability to develop collaborative relationships with physicians, physician offices, clinical staff, leadership, and other departments. High level of attention to detail and commitment to scheduling accuracy. Ability to interpret and consistently apply policies, procedures, and scheduling guidelines. Ability to identify operational problems, evaluate available information, and implement appropriate solutions. Proficiency with electronic medical records, scheduling systems, and standard computer applications.

Additional Skills/Requirements Preferred: Experience with Epic surgical scheduling/case request workflows. Experience within Operating Room, Perioperative Services, Endoscopy, or other procedural services. Knowledge of OR block scheduling and utilization practices. Experience working directly with physician offices and surgical schedulers. Experience coordinating surgical equipment, implants, vendors, and special case requirements. Experience developing workflows, standard work, training materials, and process-improvement initiatives. Experience analyzing scheduling or operational performance data.

Physical Demands

Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.

Other

• May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes
• On call responsibilities as directed: No
• Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

The base compensation range for this role is $TBDhourly.

Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.