Part-time Specialist III, Care Center

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Lone Star College-University Park

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Established in 2012, Lone Star College-University Park has been recognized nationally and internationally for its innovation, as well as its focus on student access and success. Conveniently located off SH 249 in the heart of northwest Houston, Lone Star College-University Park is known as the "community's college," providing students with highly affordable degree and certificate programs that transfer seamlessly to four-year universities or lead to direct employment. Campus facilities include the Center for Science & Innovation, the Energy & Manufacturing Institute, Learning Innovation Labs and the Geology Rock Wall.

Location address is 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070.

PURPOSE AND SCOPE:

The Part-time Specialist III, Care Center performs standard duties to assist the department in providing wraparound services for students. This position serves as a primary point of contact for general information to students, faculty, and staff. A vital aspect of the role is maintaining a general understanding of the policies, processes, and procedures of the numerous services offered. The PT Specialist III contributes to the department in multiple ways, including maintaining the Care Center services including record keeping and service distribution, which are essential for tracking purposes.

ESSENTIAL JOB FUNCTIONS:

1. Provide essential customer service to all individuals seeking assistance in the Care Center while maintaining confidentiality
2. Handle incoming calls and inquiries for the Care Center
3. Maintain a thorough understanding of the most current policies and standard operating procedures for the Care Center
4. Sort, organize and log donated items and other donations
5. Under direct supervision, manage inventory, stock organization and rotation (expiration date tracking)
6. Collects needed information from participants via designated tracking system
7. Provide timely updates and operational insights to leadership (Dean) as needed
8. Assist with Care Center events
9. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability and willingness to treat all employees, parents, and children with respect and dignity while maintaining confidentiality
• Ability to always maintain confidentiality
• Knowledge and experience working with youth
• Strong verbal and written communication skills
• Excellent customer service skills
• Ability to work autonomously and as part of a team
• Possess excellent organizational skills
• Strong multi-tasking abilities with the ability to prioritize duties
• Demonstrates commitment to multicultural and multi-generational diversity
• Ability to lift up to 25 pounds

PHYSICAL ABILITIES:

Position may involve some walking; standing; bending; carrying of light items, such as papers, books, or canned goods. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High school diploma or GED and at least 1 year of experience, or an equivalent combination of education and experience
• High-level of computer proficiency

Hourly Pay Rate is $15.14.

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.

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ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.