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Program Support Assistant

Center for Veterans Issues, Inc.
$20-$22 per hour - Medical. dental, life, vision, supplemental health, supplemental life, 401(k) with match, 13 paid holidays, vacation, sick, and personal time, EAP.
United States, Wisconsin, Milwaukee
Jan 12, 2025
Job Purpose

The overall purpose of the Program Support Assistant is to support the Transition in Place (TIP) and Grant & per Diem programs in an administrative and programmatic role as well as support the VP of Housing and Development. The incumbent is responsible for helping ensure the effective and efficient operation of the TIP & GPD programs and needs extraordinary attention to detail.

Qualifications

  • Associate degree or equivalent from a two-year college or technical school
  • Three to five years of experience or training in Human Services administration
  • Able to pass a criminal background check and driving record as it relates to the position


Duties and Responsibilities

  1. Assist the VP/director with all aspects of the VP's responsibilities as requested
  2. Assist in the planning and coordination of the weekly meetings and public events
  3. Log donations, prepare thank you letters, etc... in accordance with financial policies and procedures
  4. Assist in the coordination of other public events and public relations
  5. Draft correspondence and other documents including letters, memos, grants, etc. . . .
  6. Manage office operations including ordering supplies, maintaining office equipment as well as processing incoming and outgoing mail
  7. Maintain agency databases and perform entry/exits into the HMIS system
  8. Set up and maintain distribution lists in Outlook
  9. Create and maintain central office records and files to include contracts and related documents as well as archival material
  10. Maintain calendar and periodically set up meetings for VP/Director
  11. Coordinate agenda for TIP Program staff meetings, prepare notes and assignments from meetings and e-mail to participants
  12. Conduct preliminary client interviews in support of the TIP Case Managers
  13. Schedule, set up and confirm appointments/meetings for participants
  14. Assist Case Managers & program staff with client follow-up & data entry
  15. Perform all other duties as assigned by the Director/VP, including those involving collaboration with other staff
  16. Contact veterans daily and record the method by which they respond
  17. Deliver monthly checks to property owners
  18. Prepare receipts and complete purchase requisition
  19. Conduct/perform wellness checks
  20. Other duties as assigned
  21. Have a positive and can-do attitude and be a team player

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