Senior Staff, Resident Network Engineer - TS/SCI w/ CI Poly Clearance

Senior Staff, Resident Network Engineer

Government Clearance requirement: Please only apply IF you have a TS/SCI with CI Polygraph

Reporting to the Manager of Advanced Services, Americas, this is a highly technical role, providing post-sales on-site support for Juniper's networking products. The Resident Engineer will be required to develop and maintain expertise on the products deployed within the customer's network.

Location: Onsite - Chantilly, VA

Responsibilities

This is a 40 hour per week position, on-site at and may require occasional travel, and possibly after-hours support for critical issues, which will be compensated with comp time.

• Serve as SME on Juniper products and technologies.
• Understand the customer's organizational structure, become familiar with customer's network implementation, and support procedures and help drive to the highest level of network availability.
• Carry out testing of new designs, features, and functionality in a laboratory environment and help develop implementation plans to ensure proper operation in live production network.
• Validate patches and fixes to operating system software that ensure they are implemented and functioning correctly in pre-production, test, and live networks.
• Troubleshoot equipment and network problems and initiate and track JTAC cases through to problem resolution.
• Produce written summary reports of design projects, equipment, and network problems on a regular basis to the customer.
• Hold network information gathering workshops with the customer to understand their existing network design and technical requirements for new network deployments.
• Train the customer's design, implementation, and support personnel to configure and operate their Juniper Networks products.
• Peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
• Develop secondary skills in other products in the customer network.

Requirements:

• Full-time on-site position at the customer location in Chantilly, VA
• Security Clearance: TS/SCI with CI Polygraph
• Highly technical role providing pre/post-sales Engineering Design/Architecture, Operational, and Support of Juniper products within the customer infrastructure.
• The candidate must have a detailed understanding of protocols used for IP service provider networks and demonstratable technical expertise in the configuration, troubleshooting and operation of IP based routers, switches, and security devices.
• Security+ certification is required. CASP or CISSP would work.
• Juniper products to be supported: MX, EX, QFX, SRX

Qualifications

• 10+ years of deep understanding of routing and switching protocols: OSPF, BGP/MP-BGP, MPLSRSVP, Class of Service (COS).
• Direct knowledge of L2 and L3 multicast deployments.
• Certifications such as JNCIS, JNCIP, JNCIE, CCIE
• Support routine network startup and shutdown procedures and maintain control records.
• Configure and test hardware, networking software and operating system software.
• Participate in evaluation of new network technologies and makes recommendations to network architecture team regarding the integration of these technologies into the existing network.
• Ensures that plans for hardware and communications are adequate.
• Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks.
• Diagnose hardware and software problems and replace defective components.
• Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all configurations.
• Perform long term O&M activities to include tier 3 troubleshooting and problem resolution.
• Utilize complex network analysis tools to identify and correct problems in the network while maintaining logs and records associated with reported problems or situations.
• Prepare troubleshooting procedures for restoring the network to optimal performance levels.
• Assess and document current site network configuration and user requirements.

Ideal Strengths:

• Strong interpersonal, communication, and presentation skills.
• Ability to effectively work independently and function in a team environment.
• Demonstrated ability to manage multiple projects and work calmly under pressure.
• Ability to prioritize work activity to achieve customer and account team goals.
• Expert-level relationship management, communications skills, and interpersonal skills.
• Ability to effectively work with customer engineers and JTAC to resolve hardware and software issues and implement solutions.
• Ability to effectively communicate case status updates and deliver root cause analysis.
• Support informal and formal technology briefings and training sessions.

Minimum Salary: $159,104.00

Maximum Salary:$228,712.00

The pay range for this position is expected to be between $159,104.00 and $228,712.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Juniper's pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.