Student Services Advisor I

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is.

USC's School of Cinematic Arts Office of Student Services is seeking a Student Services Advisor to join our team. This position will provide academic advising to undergraduate students majoring in Cinema and Media Studies or enrolled in an SCA minor program of study.

In their advising role, the Student Services Advisor I is committed to the overall success of their assigned undergraduate students. The Student Services Advisor helps students understand degree and minor requirements; develop, cultivate, and transform academic goals and educational plans; understand academic policies and procedures; select majors and minors; explore curricular and co-curricular opportunities (i.e., research, study abroad, service learning, etc.); integrate career development opportunities, address concerns and challenges that impact academic success; and connect with university resources. Additionally, the Student Services Advisor will provide support for the Office of Students Services in disseminating information to our student body, events and programming, petitions and forms, and various academic and developmental initiatives.

Duties for this position may include:

• Provide academic advising for undergraduate students. Specifically advise students on degree or minor requirements, curriculum, course selection, transfer credit evaluation, and degree related opportunities (i.e. research, study abroad, internships, etc.).
• Coordinate general email accounts, disseminate information to SCA community at large.
• Aide in the retention and graduation of major students through effective advisement practices.
• Monitor student performance, degree progress, and records.
• Prepare course plans (semester and yearly).
• Evaluate student problems (academic, personal, or administrative) and refer students to the appropriate student support services.
• Coordinate internal curriculum petitions and forms.
• Stay abreast on major curriculum, course offerings, and department related opportunities
• Provide departmental related reports pertaining to enrollment, registration, retention and graduation.
• Maintain knowledge on university related policies and procedures pertaining to curriculum, transfer credit, degree requirements, course evaluations, petitions, and other student services
• Support and coordinate various academic and co-curricular programs.
• Represent department through events and programs such as departmental welcome events and new student orientations.
• Develop and maintain relationships with departmental faculty and administration.
• Interface with parents as needed and provide resources to facilitate problem resolution.
• Maintain professional knowledge through participation in associations, committees, workshops, and other means of networking.
• Other related duties as assigned or requested. The university reserves to the right to add or change duties at any time.

Minimum Qualifications

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education
Minimum Experience: 1-2 years
Minimum Field of Expertise: Student services experience, student personal administration, academic advising

The hourly range for this position is $28.43 - $31.92. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Required Application Materials

Resume and Cover Letter are required

Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The University of Southern California is an Equal Opportunity Employer that Values Diversity.