Rehab Tech - Patient Scheduler - Outpatient - Rio Rancho

Type of Opportunity: Part Time (.45 to .89)
FTE: 0.500000
Exempt: No
Work Schedule: Weekday Schedule Monday-Friday

We're all about well-being, starting with yours.
Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

Presbyterian is committed to an inclusive and equitable environment where everyone is valued and empowered for success. We believe that our environment should reflect the diversity of our community.

How you grow, learn and thrive matters here.

Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Strongline Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Shift differentials for nights and weekends
• Differentials for higher education, certifications and various lead roles
• Malpractice liability insurance
• Loan Forgiveness through the New Mexico Higher Education Department (to learn more click here https://hed.nm.gov/financial-aid/loan-repayment-programs/health-professional)

We are looking for a candidate who :
*Provides exceptional patient experience for each patient case
*Accuracy in scheduling is paramount in performance
*Uses advanced visit types in a multi-disciplinary specialty
*100% validation prior authorizations/certifications/referrals are in place PRIOR to treatment
*Perform non-clinical patient and family education
*Coordinate admission paperwork when applicable
*Responsible for the basic cleaning and upkeep of the Rehab Department.
*Assists therapists with patient care and other departmental duties.
*May include coverage in inpatient, outpatient, and aquatics settings.
*Independently lead community members in aquatics and wellness classes (CDS only)
*Other duties as assigned

Experience:
Minimum 9 months experience in a healthcare office or clinic setting with significant clinician interaction preffered.
Prefer Proficiency in prior authorization/certification/referral process
Must pass Epic trainings for rehab tech and scheduling positions

Abilities:
*Performs appointment scheduling for patient via the telephone or in person to include testing, procedures and clinician appointments
*Coordinates advanced scheduling guidelines to include surgeons, resources, proctors, etc.
*Requires strong organizational skills
*Must be able to function under pressure while maintaining professionalism
*Working knowledge of CPT and ICD-10 coding

Education:
Essential:
* High School Diploma or GED

*BLS Certification required at time of hire.

Learn more about our employee benefits.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system comprised of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 13,000 employees - including more than 1,200 providers and nearly 3,500 nurses.

Our health plan serves more than 640,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.