Associate Benefit Operations Analyst - Remote

Symetra has an exciting opportunity to join our team as anAssociate Benefits Operations Analyst!

About the role

In this role you will be responsible for Benefit Operations functions involving new and in-force Group Benefits Products. As an Associate BOA, you'll develop a thorough understanding of group benefits products, operations, and the Symetra organization. You'll work with experienced Operations Analysts as well as independently on day-to-day activities and documentation of new and existing processes. You will also develop the ability to effectively support a project to successful completion.

What you will do

• Create and administer contracts, certificates, administration agreements, amendments of in force contract, and other contract documents for workforce benefits and medical stop loss productsto include policy holder list bill updates, renewals, agent of record, etc.
• Obtain and maintain advanced knowledge of products, procedures/processes, industry and company rules regarding pre-sale, policy set up and issue, renewals, revision, amendments etc.
• Provide service and support to underwriting, product partners, and field sales/service staff
• Lead and facilitate unit projects business continuity planning maintenance and updating of SOX partner with internal and external auditors
• Identify and implement ideas to improve efficiency
• Facilitate and collaborate with others on operations-based projects that will focus on system changes, process improvements, product enhancements and launches, legal and compliance updates, and other department responsibilities
• System support and testing, responsible for User Acceptance Testing for new and existing system enhancements for your functional area and product line
• Provide technical training support and daily production support as needed for both internal and external teams
• Generate and analyze contracts and agreements, reporting and metrics, analytics, and auditing in support of measuring group operations productivity and effectiveness and in support of internal business partners, including but not limited to; Finance, Sales, Compliance

Why work at Symetra

Here's what some of our employees have to say about why they work at Symetra:

"Symetra is a great place if you are looking for the opportunity to contribute, to grow, to be seen and valued." Vernell K. - Auditor

"As a woman who recently moved into an IT role, I really appreciate that Symetra encourages women to pursue roles that have been historically (and currently) male dominated. I appreciate that Symetra puts its money where its mouth is. It's not simply paying lip service to its values; it really backs them up with action and initiatives. It sends a positive message to employees, customers, partners (both actual and potential) as well as to the industry that Symetra really does care about the values it advertises." Aurora D. - Associate Software Developer

"If you have longed to work for a company that wants to see that you are not a cookie cutter corporate person and see's your value because of that, you should be at Symetra. If you want to be a part of something more than just the company you work for, you should work at Symetra." Carly J. - Senior. Quality Assurance Analyst

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements

• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%

• Paid time away including vacation and sick time, flex days and ten paid holidays

• Give back to your community and double your impact through our company matching

• Want more details? Check out our Symetra Benefits Overview

Compensation

Hourly Range: $23.23-38.71 plus eligibility for annual bonus program

Who you are

• 2-5 years' experience in group insurance
• High school diploma required; bachelor's degree preferred
• Excellent oral and written communication skills
• Customer service mentality with strong interpersonal skills
• Strong Planning, Prioritizing, Organizational skills
• Detail orientation with high level of accuracy
• Learn and apply rules and guides
• Multi-task and deliver results in a fast-paced, deadline driven environment
• Demonstrate initiative and self-motivation skills
• Proficient technical skills and knowledge of Microsoft applications, Word, Excel and Access and Adobe Acrobat

We empower inclusion

At Symetra, we're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we're guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they're getting, and we build products that stand the test of time. We work hard and do what's right for our customers, communities and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.

Learn more about our careers atwww.symetra.com/careers.

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.