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Technician A

The Auto Club Group
United States, North Carolina, Wilmington
Nov 07, 2024
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Position Description Primary Duties and Responsibilities (details of the basic job functions): Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained. Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant. In an efficient and productive manner, performs automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained. Oil changes, tire replacement and repairs, general maintenance repairs, fluid exchanges, alignments, brake services, and advanced repair and maintenance services, electrical repairs, diagnostic repairs, drivability diagnostics, etc. are expected to be learned and performed. Work with, and train lower level technicians. Drives vehicles into service bay, prepares them for and completes digital vehicle inspection. Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance. Maintains cleanliness of shop and work areas, performs other duties as necessary. Supervisory Responsibilities (briefly describe, if applicable, or indicate None): None Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): High School diploma, GED or Technical school graduate/certification Must possess a valid driver's license Experience: 5 years minimum of experience repairing vehicles at a dealership or automotive center. Knowledge and Skills: Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of basic to complex repairs and maintenance of automobile and truck vehicles. Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area. Ability to consistently provide exceptional customer service and improve customer service score Ability to prioritize and deliver work on time. Have the ability to mentor and train lower level technicians to develop these technicians and help them be successful. Preferred Qualifications ASE Certifications (A1 - A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications. ASE certification L1-Advanced Engine Performance Specialist is preferred State inspection certificate where applicable AC 609 Certification Work Environment May experience loud noises and odors intermittently in the shop environment. This position involves standing, walking and normal physical mobility, including reaching, grabbing, lifiting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight) Must have own tools appropriate for their skill level for use in the Center. Must be able to work in the heat, as some locations do not have air conditioning. Must be able to maintain working on your feet in a concrete facility for the entire work shift. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit www.aaa.com Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.