Board Relations Manager - School of Hospitality and Tourism Management

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Cultivates and maintains relationships with its Board of Advisors, industry partners, and stakeholders. This role serves as the primary liaison between the school and its external constituents, fostering strategic partnerships, and advancing the school's mission and goals.

• Oversees, leads and organizes all activities and objectives for all boards at the Chaplin School of Hospitality and Tourism Management (CSHTM) and ensure effective and efficient management of day-to-day activities, including all aspects of board meetings and involvement, and serving as the point of contact for all board members.
• Maintains strict confidentiality for all sensitive information using independent judgment, insight, considerable discretion, and diplomacy when handling delicate or escalated matters. Keeps colleagues and leadership informed at all times.
• Serves as the primary liaison for board members on a myriad of issues. Provides timely and appropriate responses to questions and concerns, including referral to other organizational leaders with related context and follow-up. Handles a wide variety of activities and confidential matters with good judgment, discretion, and provides high level leadership support.
• Ensures timely collection of annual board dues and active pledge commitments/donations in the form of checks, stocks, and other negotiable securities. Prepares necessary documents to process expenses relating to board events and gifts.
• Provides oversight for seamless implementation of all board meetings, sub committee meetings, events, initiatives, etc. throughout the year including creating and disseminating agendas, presentations, directories, minutes, etc. Leads board member orientation and ongoing board development activities. Works with board chairs to support the training of new board members including orientation to board duties, culture and CSHTM information. Manages the development, scheduling and implementation of new and ongoing board-related programs or services.
• Maintains strong working knowledge of governance best practices, issues affecting related industries and make recommendations for incorporation of best practices.
• Drafts correspondence to board members as well as review communications from the Dean to ensure clear and consistent messaging. Ensures all parties are communicated with clearly regarding all pre- and post-meeting details and action items as well as relevant college and university news. Provides minutes and notes to board members and staff for all meetings. Tracks and communicates information for all board meetings (attendance, schedule, etc.)
• Supports and oversees board member and visitor tours, lunches, meetings, and follow-up in collaboration with the dean and development team.
• Works in partnership with the Office of Advancement to ensure policies and procedures are followed while managing the operations of the boards.
• Administers process for maintaining and archiving all files. Utilize NXT to ensure that correspondence with board members is timely, appropriate, and internally documented. Conducts any necessary research and prepare reports as needed. Initiate and follow through on requests for information and other time sensitive matters.
• Handles check transactions as needed.

Bachelor's degree in business or related field and four (4) years related business or administrative experience, or Master's degree in business or related field and two (2) years related business or administrative experience.

Experience supervising a team and/or project.

Administrative

$58,882 - $60,000

Begin time: 8:30 AM
End time: 5:00 PM

• Driver's License Check
• Research Expanded Background Check

• Ability to work evenings and weekends.
• Ability to work flexible hours as needed.
• Ability to Travel to FIU Locations and/or FIU Campuses.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.