Application Analyst III - Epic Hospital Billing

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

The Application Analyst III - Epic Hopsital Billing is primarily responsible for supporting all aspects of applications that support the operation of the clinic. This includes responsibilities of the Application Analyst I and II as well as plans for support escalations, training, and processes such as break/fix and systems change management. The role also tests and supports custom system development.

In addition to the primary responsibilities associated with the Application Analyst I and Application Analyst II,
• Plans tier one technical support processes, such as break fix, troubleshooting, and systems change management.
• Plans tier 2 technical support processes.
• Plans training
• Plans systems validation processes to meet regulatory compliance
• Plans system configuration.
• Tests and supports custom system development.

Required:

• High School Diploma or equivalent
• Four years of IT experience; preferably in a health care setting; one year of experience supervising other employees preferred
• Able to rapidly solve IT systems problems that interfere with or disable clinical operations.
• Ability to identify and triage issues appropriately.
• Ability to organize and prioritize concurrent responsibilities and demands.
• Ability to use initiative and sound judgment in carrying out responsibilities.
• Ability to meet timelines for assigned tasks.
• Ability to train others in how to use systems.
• Ability to build relationships while maintaining appropriate boundaries.
• Ability to work in a complex, fast paced, health care environment.
• Demonstrated interest in advancing technical capability.
• Customer service skills

Preferred:

• BA/BS in related field
• Epic HB Certification
• 5+ years working in Epic environment in an HB Analyst capacity
• Extensive upgrade/go-live experience
• Experience building HB contracts
• Charge Router experience
• Claims analyst experience

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The annual base salary range for this position is from $102,420 to $161,865 and pay offered will be based on experience and qualifications.

Most Fred Hutch jobs require some on-campus work. However, there may be flexibility for certain positions. Please check with the recruiter if you are an out-of-state applicant interested only in working outside of the Seattle area.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).