AV Analyst, II

Dotdash Meredith
$70,000 - $85,000
life insurance, parental leave, paid time off, paid holidays, long term disability, tuition reimbursement, 401(k)
United States, Iowa, Des Moines
Dec 28, 2024
Job Title AV Analyst, II Job Description I. Job Summary \| Major goals and objectives. Reporting to the Lead, AV Systems Engineering & Support the AV Analyst,II will support AV Engineering & Systems support throughout the organization with an emphasis on supporting the NYC location. The AV Analyst, II will support our internal customers with AV support issues onsite as needed. This role will require occasional travel to the various DDM contiguous US locations. In-Office Expectations: This position is fully in-office due to the nature of the work being done. II. Essential Job Functions Accountabilities, Actions and Expected Measurable Results Work directly with Lead, AV Systems Engineering & Support on various AV projects Update and maintain AV Event Google Sheet with relevant Live Event details Ability to read and understand AV Drawings Organize AV Engineering documentation Utilize ticketing system to document all tasks and work Identify, track, and maintain asset inventory across the organization First point of support for AV issues, including after-hour and weekend support for business-critical functions. Monitor and track incident trends for each location to ensure proper escalation and responsiveness. Provide support for conference room and Zoom support Provide support to AV vendors during project integrations Support the RMA process for defective AV equipment and track warranty information Assist with asset management. Assist with ad-hoc and team projects as needed. III. Minimum Qualifications and Job Requirements \| All must be met to be considered. Education: Bachelor's degree or equivalent work experience Experience:Minimum of 2 years of experience in an AV Technical support role Specific Knowledge, Skills and Abilities: General Able to communicate effectively with team leads and senior leadership to ensure project success Ability to read and interpret schematics, floorplans, and rack elevations Ability to commission AV solutions in conference rooms ranging from small to large capacity spaces. Skilled at troubleshooting basic AV issues, and acting with a sense of urgency during high-pressure situations Audio Engineering Knowledge of audio principles, including noise floor and signal-to-noise ratio Familiarity with dynamics processing techniques such as compression, equalization, limiting, gating, and filtering Knowledge of Analog and Digital audio recorders and the operation of both analog and digital mixing boards. Skilled in microphone operation and techniques, and capable of troubleshooting audio hardware and software issues Knowledge in DSP configuration, operation, and troubleshooting is required, as well as a solid understanding of proper cable management and maintenance. Experience configuring and operating wireless microphones, using HTML-based DSP software such as IntelliMix, and applying sound reinforcement principles to maintain proper gain structure and avoid feedback Visual Engineering A basic understanding of visual principles such as color balancing, contrast ratio, screen resolution, scaling, frame rate, alignment, and aspect ratio and familiarity with projector operation Familiarity with maintaining digital signage hardware Familiarity with operating PTZ cameras and experience setting up equipment for live streaming applications AV Control Systems & Networking Knowledge of AV control processors and peripherals, including systems like Crestron, Extron, and Q-SYS (Tx/Rx, extenders, DM switchers, touch panels) A familiarity of streaming protocols such as NDI, RTMP, RTSP, and HLS, is preferred A basic understanding of Audio over IP (AoIP) protocols such as DANTE, AVB, and Ravenna and be familiar with IPTV systems and their operation *% Travel Required (Approximate):* 15-20% It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities.Accommodation requests can be made by emailing ddm.hr@dotdashmdp.com. The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees Pay Range Salary: $70,000 - $85,000 The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition,Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance. #NMG#