Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 1 - 10 of 73 |
Chattanooga, Tennessee
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine bus...
7h
| Job Type | Full Time |
Customer Service Representative
Altamonte Springs, Florida
Frist Source Work From Home Customer Service is seeking compassionate and customer-focused individuals to join our remote call center team. As a Call Center Representative, you will be the first point of contact for our members, helping the...
23h
| Job Type | Full Time |
Trainer- only California residents
California City, California
Job Title: Trainer-Claims- Candidate must reside in the state of California About Firstsource Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer ...
1d
| Job Type | Full Time |
Cincinnati, Ohio
Location: ONSITE at a Medical Facility in Cincinnati, OH Hours: Tuesday-Saturday 8:00am-4:30pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility as...
1d
| Job Type | Full Time |
Chattanooga, Tennessee
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine bus...
1d
| Job Type | Full Time |
Las Vegas, Nevada
Location: ONSITE at a Medical Facility in Las Vegas, NV Hours: Monday - Friday 9:00am- 5:30pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility ass...
1d
| Job Type | Full Time |
Parkersburg, West Virginia
Location: ONSITE at a Medical Facility in Paerkersburg, WV Hours: Monday - Friday 8:00am-4:30pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility a...
1d
| Job Type | Full Time |
Sr. Patient Financial Advocate
Cincinnati, Ohio
Location: ONSITE at a Medical Facility in Cincinnati, OH Hours: Monday-Friday, 8:00am - 4:30pm Pay Range: $20 -$ 21 hourly GENERAL SUMMARY: The goal of the Senior Patient Advocate Specialist is to successfully resolve account balances for m...
1d
| Job Type | Full Time |
Role Description: As the Team Leader revenue cycle, you will play a key role in supporting the Director of Revenue Cycle in managing the day-to-day operations of the revenue cycle team, ensuring efficient billing, coding, and collections pr...
1d
| Job Type | Full Time |
Patient Financial Recovery Specialist
PAY:14/hr non bilingual or 15/hr bilingual Schedule: Monday through Friday EST GENERAL SUMMARY: The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist the...
1d
| Job Type | Full Time |