Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 1 - 10 of 66 |
Weston, Florida
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Weston, FL Hours: Monday to Friday 10:30 to 7 pm Due to the nature of this position and heal...
7d
| Job Type | Full Time |
Remote M-F 8am-4:30pm EST Pay: $14 per hour, $15 if bilingual in English and Spanish Description: This Support Specialist-2 is responsible for assigned clerical tasks. These will include but are not limited to data entry, filing, copying, s...
7d
| Job Type | Full Time |
Chattanooga, Tennessee
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine bus...
8d
| Job Type | Full Time |
Amherst, New York
To be updated by the recruiter
8d
| Job Type | Full Time |
Chattanooga, Tennessee
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine bus...
8d
| Job Type | Full Time |
Revenue Cycle Billing Specialist
Schedule: 8am to 4:30pm GENERAL SUMMARY: The goal of the Revenue Cycle Billing Specialist is to successfully collect on aging medical insurance claims. Essential Duties and Responsibilities: * File claims using all appropriate forms and att...
8d
| Job Type | Full Time |
Customer Service Representative
Louisville, Kentucky
To be updated by recruiter.
8d
| Job Type | Full Time |
About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine bus...
8d
| Job Type | Full Time |
Customer Service Representative
Ocoee, Florida
Job Summary As a Customer Service Support Agent, you'll be part of First Source regional contact center team, providing remote support to paramedics and healthcare professionals. This role is crucial in ensuring timely and accurate communic...
8d
| Job Type | Full Time |